Zero Surprise Fees
The price you see on the product page is exactly what you pay. We do not do surprise calculations or hidden fees at checkout.
Mandatory Account Creation
There is no guest checkout on this store. Because every physical artifact comes bundled with a permanent digital PDF, you must create an account to purchase. This ensures your digital files are securely locked to your library forever and prevents lost download links.
International Logistics
We actively ship to the United States, the UK, and Europe.
- The Freight is Covered: The elevated cost of international freight to the UK and Europe has already been factored into the base price of the items. You will not be charged extra for standard international shipping at checkout.
- Customs & VAT: While the shipping fare itself is covered by us, you are solely responsible for any local VAT, import taxes, or customs duties required by your government upon delivery. If a package is returned because customs fees were refused, we will not refund the purchase.
Dispatch & Tracking
We are a solo forge. We do not use massive third-party fulfillment warehouses. Every physical book, box set, and resin cast is handled and packed directly in-house.
- Fulfillment Timeline: In-stock physical artifacts typically process and ship within 3 to 5 business days. Limited-run pre-orders will have their specific shipping timelines clearly stated on their product pages.
- Tracking: As soon as your order is packed and the label is printed, you will receive an email containing your tracking number so you can monitor the delivery.
Lost or Delayed Packages
Once a package leaves the forge, it is in the hands of the postal network. If your tracking has not updated in over 14 days, or if a package is marked as delivered but is nowhere to be found, please reach out via our Contact Us form so we can investigate or issue a replacement.